In this introductory module we set the foundation for the coaching program. We discuss what coaching is and the various methodologies we will use. We take a brief look at plotting teams, the characteristics of a leader (with a short assessment) and the various leadership styles. There is a guide to help you to uncover your style of leadership.

If you prefer to follow along with notes, they appear under each video and can be downloaded before you begin.

This module is about understanding where you spend your time and setting criteria for your team. We also start to have a look at the characteristics of the various personalities. You will find a task at the end of the module where there is a link to a personality test. It is important to complete the test before moving onto module three.

Before starting with module three, please make sure that you have completed the personality test. The link is in the task in module two.

We delve deeper into personalities and understanding each team member. We look deeper into plotting to give a clear view of how to move forward with individual members of your team.

Transformational Coaching is all about change. In this section we will look at different methods and techniques that can be used to assist in bringing about marked change.

Some of the techniques used are:

Deep and Active Listening

Observing and Identifying

Holding Space

Reflecting

Focusing on Solutions

Challenging

Taking Action

Reviewing

In this section we will look at the following:

1. Assertiveness

2. How to get people to open up

3. Using the GROW method

4. The "art" of communication

5. Circle Meetings

6. Creating a High Performing Team

7. Types of Team Members

8. Creating a Thinking Environment and Time to Think

This is a relatively long session and introduces various concepts that will help you on your journey of implementing a coaching approach to management. There are also various tasks that will be of benefit to you by creating opportunity to practice.