Section Six

In this section we will look at the following:

  1. Assertiveness

  2. How to get people to open up

  3. Using the GROW method

  4. The "art" of communication

  5. Circle Meetings

  6. Creating a High Performing Team

  7. Types of Team Members

  8. Creating a Thinking Environment and Time to Think

This is a relatively long session and introduces various concepts that will help you on your journey of implementing a coaching approach to management. There are also various tasks that will be of benefit to you by creating opportunity to practice.

7 Lessons